Privacy Policy


This document addresses the use and disclosure of information we collect from you.


In summary, we only collect essential details from you in order to assist you with placing your orders and receiving your purchases in a fast, secure and sound manner. We do not sell your contact details, neither do we allow advertisers to purchase placements on our website or social media channels, or collect any details of your browsing habit. We maintain and constantly develop Stephen's website to improve your experience and we are grateful for your visit and regular custom. It isn't in our interest to exploit your visits and frankly, it would be morally wrong to monetise on your genuine interest about our artist.


and here comes the official bit:

Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose.


We automatically collect and process certain information based upon your use of our website. We use this information to conduct internal research on our users' interests and behaviour to better understand, serve and protect you and our community. Please note we DO NOT collect your financial information i.e. debit or credit card numbers. This is handled by secure and reputable third party payment processors like PayPal and Global Payments.


We use data collection devices such as "cookies" on certain pages of the website. "Cookies" are small files placed on your hard drive that assist us in providing customised services and to help promote safer shopping experience. We also use cookies to allow you to enter your password less frequently while you are using the website. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the website. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently while you are using the website.


As a matter of policy, Stephen Wiltshire Ltd. will never sell or rent your personal information to third parties for their marketing or any other purposes.


You are responsible for all actions taken with your email address and password. Therefore we do not recommend that you disclose your password to any third parties. We offer you the ability to automatically review and change the information you submit to us by logging into the webite and entering in the new information yourself.


We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. However, 'perfect security' does not exist on the Internet.


In order to improve the experience of our regular and the expectations of our future customers, we collect public reviews via Google. Our aim is to further enhance our products, services and understanding of excellent customer experience. We would greatly appreciate if you could share your experience in dealing with us. We are proud of what we do, and with your help we can keep sharing Stephen's talent with the world.


More on currency, terms and certificates




Exhibitions

Stephen Wiltshire Exhibitions Stephen's shows attract large number of visitors worldwide. Will your city be the next in his diary?

In the Papers

Stephen Wiltshire Interviews View articles dating back from the 1980s about Stephen starting his career and more recent press cutting in the Archive.

Image Library

Stephen's Photo Library Photographs of a Genius in action from the late 1970s to today for press use or illustration purposes.

Our London Gallery

Stephen Wiltshire's London Artist Studio Stephen Wiltshire's private art gallery is located in Notting Hill, London, welcoming his collectors on an appointment basis.
  • Shopping

    Pay with your credit or debit card, PayPal, Bank Transfer, Apple Pay or Google Pay. We ship worldwide on a daily basis and you can also buy original drawings for collection at our Private London Gallery. Payment Methods

  • Delivery

    We deliver worldwide on a daily basis while your parcel is fully covered by our Lloyds policy throughout its journey. Shipping costs start from £7.99 within UK and £15.99 to anywhere in the world depending dimensions and weight. All parcels are packaged professionally. More on Shipping

  • Commission the Artist

    Stephen continues to take on art commissions for his clientele. Call, message or email us if you have a particular view or city in mind. There may be a waiting list. Commissions

  • Press office

    Information for journalists and publishers about Stephen Wiltshire, including press releases, key dates, biography, his rider, Q&A and publishing rights. Our Archive and Image Library are also available to you. Brief us about the context and direction of your publication or Message Us to schedule an interview. Press Office

  • Returns

    If for any reason you are unhappy with your purchase, let us know within 21 days, and we will offer you a full refund, no questions asked. We replace your items in case your parcel is damaged or lost in transit. Shop with Confidence

  • Who we are

    Stephen Wiltshire Ltd is registered in England and Wales. Our address is 22 Palace Court, Notting Hill, London, W2 4HU, United Kingdom. About Us