Frequently Asked Questions


Shopping & Delivery


What forms of payments do you accept?

I would like to view prices in my home currency

Do you deliver worldwide?

How much does shipping cost?

How long does it take to deliver to my address?

Will I need to pay customs charges?

How do you package my artworks?


Orders & Tracking


Help me to track down my parcel

How can I check on my order?

What does order status mean?

How can I access my invoice?


Returns & Policies


What is your returns policy?

What is your privacy policy?

What is your accessibility policy?

What is your terms of use policy?


Technical issues


Your website does not appear on my screen properly. Can you help?

My computer does not play the videos. Can you help?

Limited & Open Editions


What is an open edition print?

What does limited edition mean?

What is the quality of your prints like?

What are the 'A' paper sizes for?

What are the measurements of A4, A3 and A2 mounts and frames?

What is the conversion between inch and cm?

Do you issue Certificate of Authenticity?


Keeping You Updated


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Research & Studies


Who runs the Stephen Wiltshire Ltd?

I am doing my Art GCSE about Stephen. Can you help?

I would like to interview Stephen. Can you help?


Commissions & Licences


Can I show your videos on my website?

Can I use the images on my website?

What is a publishing licence? How can I apply for a publishing licence?

Where can I find your image library?

How can I commission Stephen to draw something for me?

Write a Review
Yolande Harrington's review of Stephen Wiltshire

Yolande Harrington

Five star review
Wonderful picture, you are so talented. I bought it for my son's 40th birthday he is delighted and very impressed with your work. The whole experience went very smoothly thank you.
Carole Collins's review of Stephen Wiltshire

Carole Collins

Five star review
I am really happy with my print. I have put it in a frame and put it up on the wall in my front room. I am autistic and have wanted to have a piece of art by Stephen for a long time. Thanks very much.
Charles Alsberry's review of Stephen Wiltshire

Charles Alsberry

Five star review
Perfect!!
Richard W's review of Stephen Wiltshire

Richard W

Five star review
Ordered on Sunday evening and arrived on Wednesday so incredible delivery times. Very carefully and safely packaged so there was no possibility of any damage. Stephen story is just inspiring. The quality of the pictures is just wonderful regardless of the background. They stand alone entirely as amazing drawings with such great detail and quality, They look amazing on our walls
Andrew Tetreault's review of Stephen Wiltshire

Andrew Tetreault

Five star review
Print was shipped very well and amazingly quick! I can't wait to give the Venice print to my wife for Valentine's Day. The artwork is incredible!
Claudia Pitts's review of Stephen Wiltshire

Claudia Pitts

Five star review
Excellent. The product was beautiful. Packaging and timely delivery was superior. The recipient of the product was overjoyed and interested in knowing more about the artist, Stephen Wiltshire. I will purchase this product again. Pitts, USA
Cl Cr's review of Stephen Wiltshire

Cl Cr

Five star review
Excellent art work; so beautiful. The paper the print is on is incredible. Very happy with the quality and also delivery. Cheers!
Alex Lynch's review of Stephen Wiltshire

Alex Lynch

Five star review
Fabulous picture and extremely speedy, professional delivery.
Bligit's review of Stephen Wiltshire

Bligit

Five star review
shipped fast and secure. Thank you to all the Wiltshire family!!!
Walter Evans's review of Stephen Wiltshire

Walter Evans

Five star review
We first heard of Mr. Wiltshire on 60 Minutes and were in awe of his God given talent. It piqued our interest and decided to research further to explore the depths of his incredible gift. We were even more impressed after seeing the wide variety of artwork, with such intricate detail. We purchased "My Thoughts" which gave us insight into Mr. Wiltshire's thoughts and a sampling of other pieces that we saw. This work of art will be enjoyed for many years to come.
Harry Leach's review of Stephen Wiltshire

Harry Leach

Five star review
Very easy to navigate the website. Very hard to choose which one we wanted from so many marvellous prints. Checkout was easy and delivery was as promised. On receipt the print was even better than we expected on nice firm card. Overall an excellent service and absolutely delighted with the product.
David Nicholls's review of Stephen Wiltshire

David Nicholls

Five star review
Stunning view of the HK skyline. My fiance absolutely loved it. Fast delivery, excellent framing and great value. Thanks Stephen
Clive Parsons's review of Stephen Wiltshire

Clive Parsons

Five star review
Lovely print and package/delivery excellent.
Brandon Jeeves's review of Stephen Wiltshire

Brandon Jeeves

Five star review
The artwork and the bonus postcards are phenominal. Shipping was very fast from the uk. And the framing was spot on. Very happy with my purchase and will continue to look for new drawings that i may enjoy!
John M's review of Stephen Wiltshire

John M

Five star review
I'm a big fan of Stephen's work and received quick communication and excellent service on my international order from the team. Thank you.
Declan Hallahan's review of Stephen Wiltshire

Declan Hallahan

Five star review
Apart from being able to purchase a superb piece of work of such a brilliant artist as Stephen , the communication and personal attention of the gallery was exemplary! Excellent. Thankyou, Declan
Ewa Gebala's review of Stephen Wiltshire

Ewa Gebala

Five star review
Fantastic quality, great service and great support. I look forward to continue decorating my place with your prints! Fabulous!



Artist Biography

Stephen Wiltshire's Biography Find out more about Stephen's story from his first sketches to becoming Member of the Order of The British Empire.
Biography

In the Papers

Stephen Wiltshire Interviews View articles dating back from the 1980s about Stephen starting his career and more recent press cutting in the Archive.
Archive

Exhibitions

Stephen Wiltshire Exhibitions Stephen's shows attract large number of visitors worldwide. Will your city be the next in his diary?
Exhibitions

Our London Studio

Stephen Wiltshire's London Artist Studio Stephen Wiltshire's private art gallery is located in Chelsea Harbour, London, welcoming his collectors on an appointment basis.
+44 (0) 7948 350 444

  • Shopping

    Pay with your credit or debit card, PayPal, Bank Transfer, Apple Pay or Google Pay. We ship worldwide on a daily basis and you can also buy original drawings for collection at our Private London Gallery. Payment Methods

  • Delivery

    We deliver worldwide on a daily basis while your parcel is fully covered by our Lloyds policy throughout its journey. Shipping costs start from £7.99 within UK and £15.99 to anywhere in the world depending dimensions and weight. All parcels are packaged professionally. More on Shipping

  • Commission the Artist

    Stephen continues to take on art commissions for his clientele. Call, message or email us if you have a particular view or city in mind. There may be a waiting list. Commissions

  • Press office

    Information for journalists and publishers about Stephen Wiltshire, including press releases, key dates, biography, his rider, Q&A and publishing rights. Our Archive and Image Library are also available to you. Brief us about the context and direction of your publication or Message Us to schedule an interview. Press Office

  • Returns

    If for any reason you are unhappy with your purchase, let us know within 21 days, and we will offer you a full refund, no questions asked. We replace your items in case your parcel is damaged or lost in transit. Shop with Confidence

  • Who we are

    Stephen Wiltshire Ltd is registered in England and Wales. Our address is 27 Kings's Quay, Chelsea Harbour, London SW10 0UX, United Kingdom. About Us