Frequently Asked Questions
Shopping & Delivery
What forms of payments do you accept?
I would like to view prices in my currency.
Do you deliver worldwide?
How much does shipping cost?
How long does it take to deliver to my address?
Will I need to pay customs charges?
How do you package my artworks?
Orders & Tracking
Help me to track down my parcel.
How can I check on my order?
What does order status mean?
How can I access my invoice?
Returns & Policies
What is your returns policy?
What is your accessibility policy?
Your website does not appear on my screen properly. Can you help?
My computer does not play the videos. Can you help?
Limited & Open edition prints
What is an open edition print?
What does limited edition mean?
What is the quality of your prints like?
What are the 'A' paper sizes for?
What are the measurements of A4, A3 and A2 mounts and frames?
What is the conversion between inch and cm?
Do you issue Certificate of Authenticity?
Keeping you updated
How can I sign up to your newsletters list?
Research & Charitable work
Who runs the Stephen Wiltshire Ltd?
I am doing my Art GCSE about Stephen. Can you help?
I would like to interview Stephen. Can you help?
Publishing & Commissions
Can I show your videos on my website?
Can I use the images on my website?
What is a publishing licence? How can I apply for a publishing licence?
Where can I find your image library?
How can I commission Stephen to draw something for me?
Back to Help
Find out more about Stephen's story from his first sketches to becoming Member of the Order of The British Empire.
View articles dating back from the 1980's about Stephen starting his career and more recent press cutting in our archive section.
Photographs of a Genius in action from the late 1970's to today for press use or illustration purposes.
Image library >
Stephen Wiltshire's private art gallery is located in Notting Hill, London, welcoming his collectors on an appointment basis. Book yours by calling
+44 (0) 7948 350 444
You can pay by most major credit and debit cards, PayPal and bank transfer online. We ship worldwide on a daily basis and you can also purchase original drawings for collection from our private London gallery. Stephen continues to fulfill commissions and we offer collectors the unique opportunity to view the master in person while he is working on your piece.
We deliver worldwide on a daily basis while your parcel is fully covered by our Lloyds policy throughout its journey. Shipping costs start from £3.99 within UK and £12.99 to anywhere in the world depending on its dimensions and weight.
More on shipping
Stephen continues to fulfill on commissions for his clientele. Feel free to
if you have a particular view or city in mind. Please note, there may be a waiting list.
Information for journalists and publishers about Stephen Wiltshire including press releases, key dates, biography, his rider, Q&A and publishing rights. Our archive and image library are also available to you, once you brief us about the context and direction of your publication. Please contact us if you wish to schedule an interview with Stephen.
If for any reason you are unhappy with your purchase, let us know within 21 days and we will offer you a full refund no questions asked. We also offer free replacement in case your parcel is damaged or lost in transit.
Shop with confidence
Who we are
Stephen Wiltshire Ltd. is registered in England and Wales. Our address is 22 Palace Court, Notting Hill, London, W2 4HU, United Kingdom. Company no.: 12518766, VAT: GB 345023530.