Stephen Wiltshire official site
Frequently Asked Questions
Shopping & Delivery
What forms of payments do you accept?
I would like to view prices in my currency.
Do you deliver worldwide?
How much does shipping cost?
How long does it take to deliver to my address?
Will I need to pay customs charges?
How do you package my artworks?
Orders & Tracking
Help me to track down my parcel.
How can I check on my order?
What does order status mean?
How can I access my invoice?
Returns & Policies
What is your returns policy?
What is your accessibility policy?
Limited & Open edition prints
What is an open edition print?
What does limited edition mean?
What is the quality of your prints like?
What are the 'A' paper sizes for?
What are the measurements of A4, A3 and A2 mounts and frames?
What is the conversion between inch and cm?
Do you issue Certificate of Authenticity?
Keeping you updated
How can I sign up to your newsletters list?
Research & Charitable work
Who runs The Stephen Wiltshire Gallery Ltd?
I am doing my Art GCSE about Stephen. Can you help?
I would like to interview Stephen. Can you help?
Publishing & Commissions
Can I show your videos on my website?
Can I use the images on my website?
What is a publishing licence? How can I apply for a publishing licence?
Where can I find your image library?
How can I commission Stephen to draw something for me?
Your website does not appear on my screen properly. Can you help?
My computer does not play the videos. Can you help?
See which of Stephen's documentaries are shown on television in your area and a list of his media appearance dating back from 1987.
View now >
View articles dating back from the 1980's about Stephen starting his career and more recent press cutting in our archive section.
View now >
Photographs of a Genius in action from the late 1970's to today for press use or illustration purposes.
View now >
The Stephen Wiltshire Gallery
will be open again on Monday, 24 October at 10:00. Plan your visit by finding us on the
. View our
+44 (0)20 7321 2622
You can pay by most major credit and debit cards via a secure and encrypted connection. Your payment will be processed by
, a Global Payments Inc. (NYSE: GPN) company.
We also accept PayPal payments, bank transfer, cheque and you can also reserve items to collect from the gallery.
If for any reason you are unhappy with your purchase or your items were damaged in transit, let us know within 21 days and we will offer you a full refund, no questions asked.
Find out more about payment methods, delivery times, order tracking, packaging, paper sizes, customs charges, insurance covers and quality of materials used.
We deliver worldwide on a daily basis. Shipping costs start from £3.99 within UK and £12.99 to anywhere in the world, depending on the size and weight of your items. All parcels are fully insured and packaged professionally. We also estimate the despatch date of your order in your order summary at checkout.
We have been publicly gathering reviews about our products and services and would like to invite you to add your own experience on
. We are proud to have achieved a satisfaction rate of 99%.
Who we are
The Stephen Wiltshire Gallery Ltd. is registered in England and Wales. Our address is 5 Royal Opera Arcade, Pall Mall, London, SW1Y 4UY, UK. Company no.: 5695835, VAT: GB 856794955.